General Questions
How do I download my tax invoice?
- Log into ADAQ Member portal
- Click my payments tab
- Download your tax invoice
Alternatively watch our video here
How do I access my 2020-2021 Membership certificate?
To access your certificate, you will need to follow the renewal process and nominate your preferred payment option. Once completed, your certificate will be available 24 hours later via your Member portal.
How do I access my 2019-2020 Membership certificate?
Previous membership certificates are unable to remain in your Member Portal, if you would like to request a copy of your 2019-2020 Membership certificate, please email [email protected]
How do I access my Insurance certificate 2020-2021?
To access your certificate, you will need to follow the renewal process and nominate your preferred payment option. Once completed, your certificate will be available 24 hours later via your Member portal.
How do I access my Insurance certificate 2019-2020?
Previous insurance certificates are unable to remain in your Member Portal, if you would like to request a copy of your 2019-2020 Insurance certificate, please email [email protected]
My situation has changed, how do I change my Membership category?
Please email our Member Advisory and Assist team to update your status [email protected].
My situation has changed, how do I change my Insurance category?
Please email our Member Advisory and Assist team to update your status [email protected].
How do I purchase insurance with QBE/ADAQ?
Did you know you can take insurance out online with ADAQ. Click here and log into the ADAQ Member portal.
My invoice says I don't need to renew but I haven't paid yet
This means your renewal amount is sitting in your cart, click the shopping trolley on top right hand side of your screen. This will take you to where you left off.